What if you could:
– have a conversation instead of a confrontation,
– heal relationships, and
– get more of what you each want?
This is an in depth program that will change your relationships.
Learn:
- When not to pick a fight
- When is something a problem that is worth discussing and what do you do with all your feelings
- What do you need to do to understand the other person’s perspective
- How do you create common goals that are worth pursuing
- How do you elegantly overcome resistance and manipulation
- What is the difference between influencing and manipulating someone
- How do you avoid the 2 extremes trap
Table of Contents
Available in
days
days
after you enroll
- Welcome to What You Should Have Said (6:22)
- The #1 Rule in Solving Conflicts (10:47)
- What Does Losing and Winning Mean? (8:53)
- When Not to Pick A Fight (8:47)
- The Biggest Communication Problems (11:35)
- Perceptions in Communication (6:09)
- The Signs That a Problem Needs to Be Solved (4:45)
- The 1st Perceptual Position - MY Point of View! (8:45)
- The 2nd Perceptual Position - The Other Person’s Point of View (6:43)
- The 3rd Perceptual Position (7:33)
- Anchoring - How to Manage Your Emotions (11:10)
- The 6 Step Conversation Formula (19:01)
- Tips for Applying the First Steps of the Conversation Formula (8:46)
- How to Listen Without Getting Defensive (10:33)
- How to Reach a Common Agreement (11:09)
- How to Shape, Implement and Test a Solution (7:30)
- The Core Triggers of a Conflict (9:50)
- The Top 10 Things Not to Say to an Internal (9:14)
- Other Motivation Patterns in Conflicts (16:38)
- Understanding the Macho Pattern (7:14)
- How to Pass the Macho Test (6:06)
- How to Rephrase So That You Pass the Macho Test (11:21)
- What’s Going On With Teenagers (10:35)
- How to Give Constructive Feedback - The Suggestion Model (8:04)
- The Away From - Toward 3-2-1 Sandwich (5:58)
- The Bad News Formula (6:03)
- What Do You Do When Someone Is Blaming YOU? (9:46)
- How to Communicate With Someone Who Isn't Talking to You (10:54)
- How to Reframe Negative Perceptions (8:57)
- Manipulation and Coercion (7:20)
- How to Deal With Manipulation (14:24)
- 10 Tips for What You Should’ve Said (5:32)
- Demo - Shifting From The Blame Frame Into the Outcome Frame (5:41)
- Demo - Dealing With Angry People (4:56)
- Demo - Dealing With Your Boss (5:11)
- Recap (5:13)